For the establishment of train working arrangements that deviated from ARTC network rules, ActivateRail did not implement processes to ensure its contributions were consistent with the risk management procedures of the accredited rail infrastructure manager (ARTC) and Australian risk management standards.
The introduction of new processes and additional risk management awareness training should reduce the risk associated with this safety issue. The effectiveness of these safety actions will be governed by implementation and oversight.
ActivateRail advised that the following processes and systems have been introduced:
ActivateRail also advised of ongoing, and its commitment to future, risk management awareness training under its company quality management framework. The training of consulting and professional services staff was to include risk management principles, how their services may contribute to risk management, and limiting contributions to ActivateRail’s defined scope of services.