The interaction between V/Line and the Colac Otway Shire Council was ineffective at addressing identified sighting issues at the Phalps Road level crossing.
The safety actions taken addresses the safety issue.
V/Line Pty Ltd
V/Line has established a new rail interface team that has been tasked with actively engaging Councils.
Colac Otway Shire Council
Colac Otway Shire Council advised that it was committed to its working relationship with V/Line and documenting solutions agreed by each party. The Council advised it would seek to clarify those crossings with outstanding sighting issues and investigate short-to-medium term solutions for implementation.