V/Line’s processes for responding to the report by the driver of train ST21 did not limit or prevent the subsequent movement of train ST24 before checks had been carried out to identify and assess any potential track and/or rolling stock issue(s).
The ATSB is satisfied that the actions proposed by V/Line will adequately address this safety issue.
Following V/Line receiving any rough ride report over a dual gauge turnout, V/Line will immediately halt all standard gauge services until the rough ride report has been investigated. This includes inspection of both the track and the relevant rolling stock.
The ATSB is satisfied that the actions proposed by V/Line will, when implemented, adequately address this safety issue.