The practice of using a third party (the shunt planner) to facilitate communication between Network Control Officers and train drivers at the Melbourne Freight Terminal prevented an effective response to the emergency.
The ATSB is satisfied that the action taken by Pacific National addresses this safety issue.
Pacific National has formally communicated the requirements of ARTC Train Notice 1983 - Shunting for Train and Locomotive Movements at Melbourne Freight Terminal to all Melbourne Freight Terminal (MFT) Shunt Planners, through the issue of Local Safety Notice LSN-Melb-13/01 - Short Shunting Movements between Opposing Fixed Signals. The notice reiterates the following:
To ensure the protocols are followed as required, Pacific National has formally advised ARTC of its requirements for communications between MFT and the ARTC Network Controller.