It was possible that at times throughout the Network Control Officer’s roster, fatigue levels were conducive to performance degradation.
ARTC advised of processes to address the issue
The ARTC is applying continuous improvement processes to fatigue as it does with all safety related matters.
Recent activities that ARTC has completed in relation to fatigue management include:
• Revising ARTC’s fatigue policy and procedure to include more detailed hours of work guidelines, and information to support managers manage potential fatigue related matters,
• Scheduling managers to attend a supervisors fatigue management training course. This course trains managers in identifying and controlling possible fatigue related risks. This training supplements existing fatigue management training for all employees, and
• Rolling out an awareness campaign that has included sending a letter and pamphlet about rest and sleep directly to employee’s homes, posters for display at all worksites, and a new safety blog to facilitate improved communications about safety matters.
ARTC mangers develop rosters in accordance with the ARTC policies and procedures. Considering the ARTC’s advice that the fatigue policy and procedure is to be reviewed along with additional training and awareness programs, the ATSB is satisfied that the Australian Rail Track Corporation has initiated action to address this safety issue.
