The pilotage company’s procedures for positive communication of readiness between the pilot and the launch crew were adequate. However, it was common for employees to vary these communication protocols, leaving perceptions of readiness open to error and misinterpretation.
The ATSB is satisfied that the actions taken by Australian Reef Pilots since the incident satisfactorily address the safety issue.
Australian Reef Pilots advised the ATSB that it has commenced a training program to ‘ensure that both pilots and boat crew follow our documented communication protocols prior to pilots disembarking by pilot ladders.’
The ATSB is satisfied that the action taken by Australian Reef Pilots will adequately address this safety issue.