Guidance provided by Link Airways for training of Swissport dispatch coordinators did not explain the appearance, function and importance of the propeller straps.
The training information that Link Airways provided to Swissport has been updated with more guidance on the dispatch coordinator’s role in ensuring the propeller straps are removed. This should increase the likelihood that a dispatch coordinator will notice a strap that has been inadvertently left on the propeller.
Link Airways updated its Scheduled air transport ground handling manual—to be used by Swissport for training dispatch coordinators— to include more details on the use of the propeller strap and strap extension, as well as the dispatch coordinator’s responsibilities in ensuring they are removed before engine start. Link audits were conducted on Swissport dispatches to ensure the procedures outlined by Link as contained in the manual were being correctly implemented.