Airservices Australia did not provide procedures with associated local instructions to Melbourne air traffic controllers regarding how to coordinate runway changes at Melbourne Airport. Furthermore, an absence of system tools increased the risk of the controllers forgetting to coordinate those changes with the Essendon Aerodrome Controller.
The action by Airservices Australia minimises the risk associated with the safety issue.
In response to this safety issue, Airservices Australia advised the following proactive safety action: