At the time of the occurrence, the approved QantasLink training did not provide first officers with sufficient familiarity on the use of the oxygen mask and smoke goggles. This likely contributed to the crew's communication difficulties, including with air traffic control.
The ATSB is satisfied that the action taken by QantasLink has adequately addressed the safety issue.
In response to this safety issue, QantasLink produced Dash 8-400 and Dash 8-300 videos to raise flight crew awareness and familiarity with oxygen mask use and communications. These videos are included in the initial type rating and initial emergency procedures and recurrent emergency procedures training programs, as well as in support of any ‘stand-alone’ simulator lesson plan that has specific oxygen mask matrix items.
