The operator’s lack of awareness of the data providers’ assumption that the operator was complying with DO-200A Standards for Processing Aeronautical Data, which was not mandated in Australia, meant that the quality of the data was not assured.
A procedure has been developed to properly manage the risks identified in this safety issue.
In response to these safety issues, the operator has enhanced its safety management system in respect of its data management.
These auditable enhancements include the:
• Introduction of a controlled system and designated manager to ensure the consistent notification by flight crew of identified data anomalies.
• Requirement for the immediate management of reported data anomalies and their notification to all flight crew.
• Establishment of an anomaly rectification process that records actions and notifies the data supplier.
• Requirement to validate any updated database notifications prior to their use.
• Acquittal of rectified data anomalies and their notification to flight crew.
The ATSB is satisfied that the action taken by Tiger Airways will adequately address these safety issues.