Practices used within the ATS Group did not ensure that NOTAMs were effectively reviewed and communicated.
ASA has provided evidence of the education program having been conducted.
Airservices Australia has reviewed the procedures for the review and communication of notices to airmen and considers that if correctly applied, the procedures are sound. However, as a result of this incident, Airservices will conduct an education program to highlight the effect on safety, when information pertaining to a controller’s area of responsibility is not considered appropriately or reviewed prior to that information being provided to pilots.
The ATSB is satisfied that the action taken by Airservices Australia has adequately addressed the safety issue.