Output Number
Approval Date
Published Date Time
Recommendation type
Mode
Date released
Background Text

See report `Regional airlines safety Study'

The Bureau of Air Safety Investigation recommends that the Civil
Aviation Safety Authority require Certificate of Approval holders
maintaining Class A aircraft greater than 5,700 kg to introduce an
effective system to monitor functionally related staffing versus
anticipated workload, and that these records be available for CASA
surveillance.



Additionally, as a result of the investigation of the safety
deficiency, the Bureau simultaneously issues IR980233 which
states:



"The Bureau of Air Safety Investigation recommends that
Certificate of Approval holders maintaining Class A aircraft
greater than 5,700 kg, introduce an effective system to monitor
functionally related staffing versus anticipated workload".

Organisation Response
Date Received
Organisation
Civil Aviation Safety Authority
Response Status
Response Text

The regulatory requirements regarding the provision of trained
staff by operators engaged in commercial operations is contained in
regulation 213 of CAR 1988. For maintenance organisations, the
requirement for the number of qualified and experienced persons in
the employ of the organisation at the time of application for a
certificate is contained in regulation 30 (2) of CAR 1988.



While CASA monitors maintenance organisation compliance under a
periodic system of surveillance, it is accepted that maintenance
organisations have a superior advantage in monitoring their own
performance for planned and unplanned maintenance, etc. This day to
day monitoring includes not only compliance with maintenance
requirements contained in legislation and maintenance control
manuals but also for the provision of adequately trained personnel
for given workload situations. Such workloads can vary considerably
between scheduled, unscheduled and contract maintenance
inputs.



Future regulation will require maintenance organisations and
operators to implement an internal evaluation system (IES) designed
to ensure continued compliance with regulatory requirements. There
will also be advisory material provided on the subject of human
factors in maintenance as a means of bringing to the attention of
all persons engaged in maintenance of their limitations and the
impact this can have on their performance due to fatigue, sickness
etc. To this end, legislation is being proposed that requires
maintenance personnel not to engage in any activity that they are
permitted to carry out if suffering from fatigue, illness, injury
or are under the influence of alcohol or drug or any other
substance to the extent that their ability to carry out the
activity is impaired.



Although there will remain a requirement for organisations and
operators to provided adequate numbers of trained staff, there is
little scope available to CASA to ensure, in real time, that
adequate numbers are available at any one time. This is clearly the
responsibility of the operator or organisation who will need to
consider their responsibilities with regard to their quality
control, assurance and internal evaluation systems, maintenance
control and procedures manual practices and procedures, together
with their obligations under State law as it applies to employee
work cover arrangements.



Irrespective of the above, it is recognised that oversight
arrangements by CASA should adequately address the matters raised
by BASI. In this regard it is recommended that further comment be
made by the Aviation Safety Compliance Division.

Date Received
Organisation
Civil Aviation Safety Authority
Response Text

Thank you for the interim recommendation on airline maintenance
personnel staff numbers and workload which resulted from a study
into the safety of Australian regional airlines conducted by BASI
between October 1995 and July 1997.



This recommendation is fully supported by CASA, indeed, we are
currently developing future regulations which will require
maintenance organisations and operators to implement an internal
evaluation system designed to ensure continued compliance with
regulatory requirements, including the effective monitoring of
maintenance staff numbers versus workload.



Given the results of your study, however, which indicate that
maintenance shifts are moving to minimum staffing levels now, it is
our intention to commence immediate discussions with the major
airlines to encourage and assist them to develop a monitoring
system pursuant to your recommendation.



Administrative action will be taken in due course to ensure that
all operators and maintenance organisations implement a similar
monitoring program.