This contact form is intended for use during Major Accident Response scenarios. If you need to contact the ATSB, please visit the contact page.
The ATSB has been advised of .... The ATSB is investigating this accident.
Police and emergency services are on site.
We understand multiple people are injured.
Concerned family and friends need to <operator's> hotline to be kept informed as to the wellbeing of the passengers on board the flight.
• (Within Australia): 1800 XXX XXX
• (International callers) +61 X XXXX XXXX
The ATSB has deployed a team of investigators to the accident site.
While on-site the investigators will be:
- examining the wreckage for evidence
- interviewing witnesses and survivors as well as people involved in the aircraft operation
- examining documentation relating to the airworthiness, maintenance history, company operation, flight crew qualification, air traffic records
- recovering the flight data recorder and cockpit voice recorder to download in our Canberra facilities.
Other investigators will be called in, depending on what is found during the initial stages. ATSB staff back in our offices are also collecting relevant data from other sources that may also shed some insight into the nature of this accident.
To help us with our investigation, we are asking witnesses to complete the form below or call the ATSB on 1800 992 986.
We will be releasing more information as it come to hand.
We will publish a preliminary investigation report within the next month, detailing what factual information has been obtained so far.
Contacts:
- Family and friends – please contact <Operator's> hotline: 1800 XXX XXX
- Media outlets – to receieve email updates on this investigation, please send your contact details to: media@atsb.gov.au
- Witnesses – please contact the ATSB on 1800 992 986 or complete the below form
- Overseas investigation agencies – please contact the ATSB on +61 2 6257 XXXX or via email: atsbinfo@atsb.gov.au
- National Emergency Call Centre (DHS) 1800 992 986
If you or anyone you know needs help:
- Lifeline on 13 11 14
- Kids Helpline on 1800 551 800
- MensLine Australia on 1300 789 978
- Suicide Call Back Service on 1300 659 467
- Beyond Blue on 1300 22 46 36
- Headspace on 1800 650 890